How to turn problems into a curiosity engine

The human mind is extremely averse to ambiguity and uncertainty. We are hardwired to seek answers — even if they’re incomplete or wrong — and most societies consider having answers as more valuable than having questions.

Look around you: the overt objective of many jobs is to provide answers. After going through an interview process where you need to give answers that prove your level of competency, your role will often consist in giving more answers to your manager, your colleagues, and your customers.

We love content that offers advice, products that offer solutions, quick fixes, magic bullets and antidotes. We certainly don’t like problems, especially if they linger for too long. We try to avoid them as much as possible, and, if we’re unlucky enough that a problem falls into our lap, we strive to crack them swiftly or to delegate them to another poor soul.

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