Is working with artificial intelligence hampering your best-performing employees?
Conscientious employees—detail oriented, orderly, and hard-working—are considered better performers in the workplace. However, this belief may be based on 20th century evidence that ignores recent technological advances, especially artificial intelligence. Pok Man Tang, Joel Koopman, and Shawn McClean write that AI characteristics such as precision, detail orientation, and orderliness that overlap with the conscientious employee’s traits, and research shows that people prefer working with colleagues that possess complementary, not redundant, qualities as compared to their own.
There is an important and ongoing societal conversation about the fourth industrial revolution and the rapid incorporation of artificial intelligence (AI) into the 21st century workplace. The conversation often tends to emphasise this new technology’s promise to improve employee performance by helping them to understand trends, improve communication, and enhance data analytics. Yet all too often, the promise of new technology can obscure the very real costs that can arise from its implementation. In a recent article, we write that for some employees, working with AI may not live up to its performance-enhancing promises.
Συνέχεια εδώ
Πηγή: blogs.lse.ac.uk
